Hair Transplant Clinic Toronto (HTCT)

I had a fantastic experience with my 3,000-graft hair transplant. I’m now seven months in, and the results look incredibly natural and full. The recovery process was smooth, and the staff was helpful every step of the way, making sure I felt comfortable throughout the growth phases. Truly a top-tier clinic for anyone considering a transplant. Five stars!"

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I wanted to share my experience. I first had a phone consultation with Bashar, who was really polite. Then I met Dr. Indu in person to go over the procedure, and she made everything super easy to talk about. After that, I decided to go for it. When I arrived, Meghan was my nurse and helped calm my nerves. Dr. Jugenburg came in shortly after and asked exactly what I wanted with the 3000 grafts I purchased. He was professional and punctual, which put me at ease. Hanna came in next, drew the lines for the grafts, and took me to the operating room where I met Sara, another technician. They both made the whole process comfortable, especially since I was pretty nervous. Overall, this high-end clinic delivered on everything I expected. I definitely recommend it for anyone considering a hair transplant. Can’t wait to see the final results! And will definitely be sharing my before and after pictures later. Thanks everyone at Nova!😁 EDIT, before and after… as you can see the results are pretty insane.

I recently completed an FUE procedure at Nova Medical, and I couldn’t be happier with the experience. The entire team was fantastic. I want to give a special thank you to the hair technicians—Sara, Noosha, and Fatemeh—for their incredible work and for taking such great care of me throughout the process. I truly appreciate your dedication and kindness. Wishing you all the best!

Rating only. No written review.

Great disappointment due to miscommunication among the team, particularly due Dr. Indu. Please be aware that Dr. Indu should not serve as an intermediary between Dr. Jugenburg and the patient. The reason for this is that I have already received an estimate from Bashar regarding the cost of obtaining 1800 graphs, which was recommended by Dr. Jugenburg. Dr. Jugenburg estimated 700 graphs for the crown area, with the remainder allocated to the frontal hairline. Two weeks before my surgery, I received a call from Dr. Indu, surprisingly asking for pictures of my hair. I had already provided all of this information, but I had to resend the details again. Dr. Indu then informed me that they could not proceed with the transplant, citing that my hair was already dense and adding more grafts would damage the existing hair. This was alarming, especially since Dr. Jugenburg had previously confirmed I was a great candidate for a hair transplant and assured me that he could fix my bald spot. A few days later, I received another call from Dr. Indu, and suddenly, they were now able to perform the surgery with 1700 grafts. I decided to go ahead with the surgery. However, after the procedure was completed and I had the opportunity to inspect the results, it became clear that only about 100-200 grafts had actually been placed. My family and I were left wondering: where did all the grafts go? Dr. Indu had previously assured me that 1800 grafts were used, but the results suggested otherwise. Given this experience, I would strongly advise dealing directly with Dr. Jugenburg and avoiding Dr. Indu, as I do not trust her handling of the situation. Based on the miscommunication and the discrepancy in the number of grafts, I am forced to leave a negative review. Please be cautious when dealing with Nova Medical. :-( Very sad and terrible job.